Cookie Policy

Please see our cookie policy below

About cookies
Our website uses cookies. You consent to our use of cookies in accordance with the terms of this policy.

Cookies consist of small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) To recognise your computer when you visit our website;

(2) To track you as you navigate our website, and to enable the use of the some of the features on our website (live chat facility);

(3) To improve the website's usability;

(4) To analyse the use of our website;

(5) In the administration of this website;

(6) To personalise our website for you, including targeting advertisements which may be of particular interest to you.

Third party cookies
When you use our website, you may also be sent third party cookies.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

http://www.google.com/privacypolicy.html

Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:

(1) in Internet Explorer you can refuse all cookies by clicking "Tools" > "Internet Options" > "Privacy", and selecting "Block all cookies" using the sliding selector;

(2) in Firefox you can block all cookies by clicking "Tools" > "Options" and un-checking "Accept cookies from sites" in the "Privacy" box.

(3) in Chrome you can manage your cookie settings by pasting this text chrome://settings/content/cookies into your browser bar

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use many of the features of this website.

Deleting cookies
You can also delete cookies already stored on your computer. The method of doing so will depend upon your web browser. Instructions are available at the following URLs.

Internet Explorer:
http://support.microsoft.com/kb/278835

Firefox:
http://support.mozilla.com/en-US/kb/Deleting%20cookies

Chrome:
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647

Opera:
http://www.opera.com/help/tutorials/security/privacy/

Safari:
https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US